Legal

Refund & Cancellation Policy

Effective 30 July 2026 · Last updated 30 July 2026

Plain version: you can cancel whenever you want, you keep access until the end of the period you already paid for, and if the service does not do what we said it would, we refund your first month. No phone calls, no retention script.

1. How to cancel

Email anaranillc@gmail.com from the address on your account with the word "cancel". That is the whole process.

• We action every cancellation within one business day and send written confirmation.
• There is no cancellation fee and no minimum term on any plan.
• You are not required to give a reason.

2. What happens when you cancel

• Your subscription stops renewing immediately — you will not be billed again.
• You keep full access until the end of the billing period you have already paid for. A plan cancelled on day 3 still runs to day 30.
• At the end of that period your account drops to the free plan. It is not deleted.
• Posts you have already generated remain yours. You can export them before or after the period ends, and you keep the right to publish them.

3. Refunds

First month guarantee

If you are not satisfied with a paid plan, email us within 7 days of your first payment for that plan and we will refund it in full. You do not need to justify the request. This applies once per customer per plan.

Beyond the first month

Renewal payments are generally not refundable, because access and your monthly allowance are made available immediately at the start of each period. We will, however, refund or credit a renewal where:

• you were charged after asking us to cancel;
• you were charged more than once for the same period;
• a fault on our side prevented you from using the service for a material part of the period;
• the charge was not authorised by you.

Outside those cases we still read every request. If you think your situation is fair, tell us and we will look at it properly rather than pointing at this page.

4. How refunds are paid

• Refunds are issued to the original payment method. We cannot redirect them elsewhere.
• We submit approved refunds within 3 business days of agreeing them.
• Your bank typically posts the money within 5 to 10 business days after that. That part is outside our control.
• Refunds are issued in US dollars. If your card is in another currency, your bank's exchange rate on the refund date applies, so the amount you receive may differ slightly from the amount you paid.

5. Free plan

The free plan costs nothing, requires no card, and has nothing to cancel. Stop using it whenever you like, or email us to have the account deleted.

6. Plan changes

Upgrading takes effect immediately; Stripe charges the prorated difference for the remainder of the current period. Downgrading takes effect at the start of your next billing period, so you keep the higher allowance for what you have already paid.

7. Before you dispute a charge

8. Contact